Help reduce the time to answer the same questions repeatedly. Can set basic answers as needed. Easy, convenient, and fast for admins.
Prevent data errors such as what promotions the shop has today. If the admin answers each customer's questions incorrectly, it can cause miscommunication, which can cause a big problem.
There is more time left to reply to new customers when the admin uses the answer set creation system. It will help speed up work. Can shorten the closing time faster. Which is the reason for having more opportunities to talk to new customers.
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